GharFood – Return & Exchange Policy

At GharFood, we take pride in delivering products that are fresh, safe, and of the highest quality. Due to the nature of our food products, we follow a strict no return and no exchange policy.

No Return / No Exchange

All products sold on GharFood are non-returnable and non-exchangeable once delivered.

Since our products are consumable items, we cannot accept returns or exchanges for reasons such as:

• Change of mind
• Taste preference
• Order placed by mistake

Damaged or Defective Product

We understand that issues can sometimes occur during transit. If you receive a product that is:

• Damaged
• Leaked
• Defective
• Incorrect item delivered

Please contact us within 24 hours of delivery

Important Requirement (Mandatory)

To process any complaint, you must provide:

Unboxing Video (Compulsory)

• Video must clearly show the sealed package being opened
• Must capture the issue (damage/leakage/incorrect item)
• Video should be uncut and continuous

Without an unboxing video, we will not be able to process the request

How to Raise a Concern

Email us at:
gharfood.in@gmail.com

Include:

• Order ID
• Issue description
• Unboxing video proof

Resolution Process

Once your request is verified, we may offer:

• Replacement of the product
  OR
• Store credit / refund (if applicable)

Resolution will be provided within 3–5 working days

Contact Us

GharFood
gharfood.in@gmail.com

Important Note

By placing an order on GharFood, you agree to this Return & Exchange Policy.