Privacy policy

Effective Date: 28 April 2026
Last Updated: 28 April 2026
Applicable to: gharfood.in

Privacy Policy:

Welcome to GharFood (“GharFood”, “we”, “our”, or “us”). GharFood is an online home-style food brand operating through the website gharfood.in.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with us.

By using our services, you agree to this Privacy Policy. If you do not agree, please stop using our services.

2. Information We Collect

2.1 Information You Provide

  • Full name and phone number
  • Email address
  • Delivery address
  • Payment details (processed via secure third-party gateways; we do not store card details)
  • Preferences, feedback, and messages

2.2 Automatically Collected Information

  • IP address
  • Device and browser details
  • Pages visited and time spent
  • Referral source
  • Cookies and tracking data

2.3 Information from Third Parties

  • WhatsApp messages and phone number
  • Google/Facebook login data (if used)
  • Payment status from payment gateways

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Manage payments and subscriptions
  • Send order updates via SMS, WhatsApp, or email
  • Improve user experience
  • Respond to queries and complaints
  • Send offers and promotions (you can opt out anytime)
  • Prevent fraud and misuse
  • Comply with Indian laws

4. Sharing Your Information

We do not sell your data.

We only share it with:

4.1 Service Providers

  • Delivery partners
  • Payment gateways (Razorpay, Paytm, etc.)
  • SMS/WhatsApp providers
  • Hosting services

4.2 Legal Authorities

If required by law or government authorities.

4.3 Business Transfers

In case of merger or sale, your data may be transferred.

5. Cookies & Tracking

We use cookies to improve your experience.

Types:

  • Essential (website functionality)
  • Analytics (Google Analytics)
  • Marketing (Meta ads, Google ads)

You can disable cookies in your browser settings.

6. Data Retention

  • Order data: up to 3 years
  • Account data: until deletion request
  • Marketing data: until opt-out
  • Analytics data: may be stored anonymously

To delete your data, email: gharfood.in@gmail.com

7. Data Security

We protect your data using:

  • SSL encryption
  • Secure servers
  • Limited access control
  • Regular security checks

However, no system is 100% secure.

8. Your Rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Opt-out of marketing
  • Restrict data usage

Contact: gharfood.in @gmail.com

9. Children’s Privacy

Our services are not for users under 18.
We do not knowingly collect data from children.

10. Third-Party Links

Our website may contain external links.
We are not responsible for their privacy practices.

11. Policy Updates

We may update this policy.
Changes will be:

  • Updated on website
  • Notified via email/WhatsApp (if major)

12. Governing Law

This policy follows Indian law, including:

  • IT Act, 2000
  • IT Rules, 2011

Jurisdiction: Gurugram, Haryana

13. Contact Us

Brand: GharFood
Website: gharfood.in
Email: gharfood.in@gmail.com
WhatsApp: +91 8076209468
Address: Netaji nagar parnala nizampur road bahadurgarh-124507, Haryana, India
Support Hours: Mon–Sat, 10 AM – 6 PM

GHARFOOD - Ghar Se Bharose Tak